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PURCHAE SMARTERTRACK PROFESSIONAL

• 2 Agents – Configure Order
• 5 Agents – Configure Order
• 10 Agents – Configure Order

PURCHASE SMARTERTRACK ENTERPRISE 

• 5 Agents – Configure Order
• 10 Agents – Configure Order
• 15 Agents – Configure Order
• For more Agents Contact Sales

Product Information

SmarterTrack is a customer service software that allows you to provide the best levels of customer support. Take advantage of SmarterTrack e-mail ticketing system, live chat, and VoIP integration. The self-service portal and online community features allow your resources to be available to customers even when you are not.

Use your email servers to manage correspondence with customers.

Support customers in real time with live chat. Increase efficiency without increasing cost.

Give your customers access to the information they need around the clock.

Choose from a range of Professional or Enterprise packages to suit the scope of your business. You can also purchase upgrades for your existing package.

Features

Enhance your customer service by taking advantage of SmarterTrack’s many features.

Ticketing System

Convert e-mail queries into tickets that are automatically sent to right member of your team.

Live Chat

Provide customer service in real time.

VoIP

Use VoIP and call logs to track and manage your telephone calls and other communications.

Self-Service Portal

Give your customers access to help at any time through a self-service portal, knowledge base, and online community features.

Integration

Integration with WHMCS using a module from the WHMCS app store. You can also create integration modules for your own applications.

Support

Includes unlimited support and updates from SmarterTools for 12 months. If you renew your maintenance and support this remains in place forever.